Administrative Support offered by the GetaQuid team
BRONZE PACKAGE
Guidance Support Service - £7.85* (per 30 min)
One-on-one client support via Signal, Whatsapp or internet screen share. The Client is shown how to perform the functions directly. The Guidance Service entails more than just an instructional email. Direct one-on-one assistance, up to 30 min.
Recording of the session available on pre-arrangement and on request
GOLD PACKAGE
Administrative Support Service - £12.75* (per 60 min)
One-on-one help with activation of the account, the mobile app, uploading and accessing documents. The assistance can be via a zoom, google or Signal meet.. Up to 1 hour.
Recording of the session available on pre-arrangement and on request
PLATINUM PACKAGE
VIP Support Service - £27.77 * (per 60 min)
One-on-one exclusive service in help preparing the claim and verifying client accounts. This can be done via email or a zoom meeting. Documents can be sent to the GetaQuid representative to upload. Up to 1 hour.
Recording of the session available on pre-arrangement and on request
* Time allocated to the period of the session booked, whether or not the full time allocation is used. Unused time cannot be carried over to a following session.
Payment needs to be effected via direct bank transfer to GetaQuid’s Tide account, a Stripe or Paypal invoice payment. An appointment will be made, and confirmed on receipt of the session fee. The fee will be forfeited and is not refundable should the client not be able to attend the session so booked, for any reason, or the session interrupted for any reason.. The session funds can be carried over to a different session or refunded should the GetaQuid representative not attend for any reason or if the session should be interrupted as a result of a technical issue and not be able to resume effectively.. The time carried forward will be for the remaining fraction of the session still to be completed.
Nerésa Bowen is available from 10 am or 4 pm CAT to arrange the appointment, she can be contacted by Signal/ WhatsApp or support@getaquid.com . The appointment will be confirmed on receipt of the payment as indicated above.
